Generative AI in Pega

Pega integrates generative AI to support faster design, smarter decisioning, and improved customer engagement. Use cases range from drafting process flows to generating customer-facing content, enabling teams to work more productively.

Ensuring ethical and value-driven Generative AI adoption

We bring hands-on expertise to embedding generative AI into mission-critical processes. By focusing on practical, ethical, and value-driven applications, we ensure generative AI enhances—not disrupts—your business. For executives, this means gaining the efficiency and creativity of generative AI without the risks of ungoverned adoption.

Questions about Generative AI

Pega’s Generative AI delivers actionable insights directly connected to real-time business logic, not just creative suggestions. Sensitive data remains protected within the platform, workflows are secure and prompts are masked to prevent exposure. This ensures organizations gain productivity and smarter decisioning while keeping data safe, which is much more securely than typical standalone AI tools.

At BPM Company, we ensure Generative AI adoption is safe, compliant and value-driven. We help our clients design governance frameworks that set clear boundaries for AI usage and maintain regulatory alignment. Through best practices, training and hands-on expertise (case Ander GenAI of Knowlegde Buddy Bo), we enable organizations to unlock Pega’s generative AI’s potential while keeping transparency, trust and accountability at the core.

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More information about our expertise and specialization in Generative AI?

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